The Fubra Blog
Winter Driving – Do you have breakdown cover?
With winter fast approaching it is becoming increasingly important to take care of your car, you can do this with simple tasks such as topping up your water, screen wash and oil levels regularly. If you think about it, your car really is very similar to your body. In order to stay healthy in winter, you need to fuel your body well and drink plenty of water, as does your car.
Having said this, the healthiest of us can become unwell in the winter. Just as the best looked after cars can breakdown at anytime. Read the rest of this entry »
Comparing car hire from 3 providers
We originally built a car hire website back in 2003. This was a nice compliment to our other travel websites, but, I’ll be honest, it was never quite as good as the other sites we had built, and the reason for this was quite simple: It didn’t compare prices from multiple sources.
So we made it our objective earlier this year to address this issue, and now I am proud to announce that we have relaunched car hire centre as comparison engine that automatically retrieves quotes from 3 of the web’s biggest car hire providers.
Since each provider has strengths in different areas, the new formula is working a lot better, and we are able to offer great prices in thousands of locations around the world.
Close the Tube?
Having had the bad, or perhaps good, fortune to be spending some more time in London lately. I have decided that driving to London is just not practical any more. Even very late at night there are long queues and parking attendants on steroids round every corner.
So I decided train had to be the best way in. Last time I used the train from Aldershot it was pretty awful. But credit to South West Trains this time the train was new instead of 20 years old, it was also nice and clean. This was all a pleasant surprise, until I arrived at the Tube!
First I had to get the northern line from Waterloo to Goodge Street and coming from nice country air it was pretty disgusting as I descended into the smell of a musty heated perfume concoction mixed with body odour and dust. As I rose in the lift at the other end gasping for fresher air I could already feel the dust settling in my nostril hair and looking at my hands they were all grubby.
I thought to myself is it any wonder people drive everywhere with that as the alternative and then thinking back to a bus journey last summer I remembered that was just as bad. It seems obvious that something needed to be done about transport but that is something everyone says not many people actually make a suggestion.
So here’s my plan, it’s pretty radical but perfectly achievable, with a willing government and the support of commerce and the people of London and the UK. Both the people and the businesses in London need to wake up to the mess short term thinking has got them in and start acting in the long term interests of everyone concerned instead of living in the fear and short term mentality.
Todo list:
- Close the zone 1 tube lines.
- Ban all motor vehicles from zone one.
- Make a major public investment into pedicabs.
- Put 50,000+ free to use bikes at each major station.
- Invest in electric goods carriers so anyone can put heavy parcels or goods on a train into a zone 1 access station like Waterloo and from there, included in the price of the ticket, the goods can be taken to the final destination of their choice inside zone 1.
- Rebuild the zone 1 tube to have 2 tubes at least for each line and a maintenance line.
The only problem with this idea is how to pay for it and I am not sure about that yet but perhaps the flat tax Paul has been going on about can help?
What I find even more surprising is that this short list of todo’s is more bold and sensible than most of the main political parties plans on transport all the main parties seem to be good at ignoring the issues and not so good at dealing with them.
If there is one thing I have learnt in business it is that radical thinking backed by money goes a lot further to making a change than sitting on the fence thinking with 10 times the cash behind it. So next time there is a tax hike proposed. Why not think about this question: Is my tax going towards something radical? Or is it going towards a continuation of steady change?
It should be interesting to the present government that as a higher rate payer I would be happy paying a radical Green party government higher income and corporation taxes but I would hate paying the same or even more tax to a Labour government with more “Bank Manager” levels of adventure and risk in their goals.
Autoglass Customer Service
Posted Saturday 14th May 2005 by Brendan
I had the misfortune to reverse into the corner of my shed the other day by accident and smash the rear windscreen on my little car.
I hate it when things like that happen! But I called my insurance company who managed to “Quote me happy” just a few short weeks earlier and pressed 2 for glass damage.
Shortly after I was put through straight away to a very helpful member of their call centre. He was evidently very well trained and reassuring he guided me through the whole process of what I needed to do and offered to have someone come out to fix the car where it was. I opted instead to bring it into my local branch as it was perhaps going to take up to 7 days to get the glass because they didn’t stock my rear window. So he arranged with the local Autoglass centre for me to drop the car in to them then he gave me directions.
Upon arrival it was evident that there must have been a good centralised IT system because just 5 minutes later they had all my details ready and they were waiting for me. They took the keys and checked my details, they then apologised that it may take up to 7 days and told me they would call me as soon as the glass arrived and when it was fitted.
Sure enough they did, in fact, the next day they called me to ask if I was free in half an hour to collect because they had already finished! 6 days ahead of schedule
I couldn’t have been happier. So I went to collect and found they had also fixed a small chip on the front windscreen free of charge to help stop it spreading into a crack. The car was vacuumed clean with a nice new window on the rear.
Overall I have not seen such good service from any of the companies I have dealt with recently and I thought it was worth a bit of praise. Credit where credit is due, well done Autoglass!
Tags: Autoglass, Car, Customer Service, Insurance, Repair, Windscreen
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